Frequently Asked Questions

From $170 for the whole vehicle with 1–2 passengers, $180 for up to 4 passengers, and $220 for 5–7 passengers. Prices are per vehicle, not per person, and you see the exact price before you pay. A return trip is priced as two one-way transfers.

Yes. Please book at least 48 hours in advance so a vehicle and driver can be confirmed, especially in peak season (June–September). For shorter notice, message us on WhatsApp and we will tell you straight away whether we can do it.

Book at cairnstoportdouglastransfer.com or message us on WhatsApp. Select pickup (Cairns Airport, Cairns City or Palm Cove), enter your Port Douglas address, choose date and passenger count, and pay securely online. Instant email confirmation with driver details.

Cancel in writing (email or text). More than 7 days before: full refund. 7 days to 48 hours before: full refund less a $30 admin fee. 48 to 24 hours before: 50% refund. Less than 24 hours before, or a no-show: no refund. See our Terms and Conditions of Service.

Yes. We pick up from any Palm Cove resort and drive you directly to Port Douglas, about 42 km and 45 minutes along the coast. Prices start from $150 for the whole vehicle.

For two or more people, the easiest way from Cairns Airport to Port Douglas is a pre-booked private transfer. It takes 60–80 minutes for the 68 km along the Captain Cook Highway and drops you at your door, from $170 for the whole vehicle. Solo travellers on a budget may prefer a shared shuttle, which other companies run on a timetable. Our guide to getting from Cairns to Port Douglas compares every option.

The drive from Cairns Airport to Port Douglas is approximately 68 km and takes 60–80 minutes by private transfer along the Captain Cook Highway, following the Coral Sea coast.

Your driver will be waiting in the arrivals hall with a sign displaying your name. For the international terminal, meet-and-greet is just after customs. For the domestic terminal, your driver will be waiting just outside the baggage claim area.

Yes. Every airport transfer includes real-time flight monitoring. If your flight is early or late, your driver adjusts the pickup, and there is no waiting fee for a delayed flight.

Yes. Transfers from Port Douglas to Cairns Airport run 7 days a week with pickups from 6:00am to 7:00pm. For an early flight, a pickup before 6:00am can be arranged for a $50 surcharge when booked at least 48 hours ahead.

A private transfer to Port Douglas is exclusively for your group — direct route, no stops, depart when ready. A shared shuttle makes multiple stops adding 20–40 minutes. Private transfers start from $170 per vehicle, making them cost-competitive for groups of 3 or more.

Yes — infant capsules, child seats and booster seats are free on all Port Douglas private transfers. Add child ages and weights at booking so the correct seat is installed before pickup.

Yes. Add a note at checkout when booking so we can match you with a vehicle that has the right space. Additional fees may apply for very large items — we'll advise you upfront before confirming your booking.

Yes. Every vehicle is private to your group and carries up to 7 passengers with luggage. Larger groups travel in two vehicles leaving together. Child seats, infant capsules and booster seats are free.

We transfer to all Port Douglas hotels and resorts including Sheraton Grand Mirage Port Douglas, Pullman Port Douglas Sea Temple, QT Resort Port Douglas, Silky Oaks Lodge, Thala Beach Nature Reserve, Mantra Portsea, Peppers Beach Club, and all private addresses on Macrossan Street and Four Mile Beach.

Cairns Airport to Port Douglas (from $170), Cairns City to Port Douglas (from $180), Palm Cove to Port Douglas (from $150) and Port Douglas back to Cairns Airport (from $170). All are private, door-to-door vehicles with no shared stops.

As well as Cairns to Port Douglas transfers, we do hotel-to-hotel transfers, Palm Cove pickups, Daintree and Cape Tribulation transfers, family and group transfers, and transport for weddings, events and corporate travel. Every trip is a private vehicle for your group only.

Transfers operate from 6:00am to 7:00pm, every day of the year. Pickups before 6:00am are available by arrangement for a $50 surcharge. Please book at least 48 hours ahead. Flights are monitored in real time and the driver adjusts for delays.